Privacy Policy
Fulgur Energy is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our products and services, including our website and any associated applications.
Information We Collect
We collect various types of information in order to provide and improve our services:
Personal Information
Contact Information: Name, email address, phone number, and postal address.
Identification Information: National identification number, passport number, driver’s license number, and other government-issued ID details.
Financial Information: Bank account details, credit card information, and transaction history.
Business Information
Company Details: Business name, registration number, address, contact information, and details about the business operations.
Employment Information: Job title, company name, employment status, and income details.
Technical Information
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data.
How We Use Your Information
We use the collected information for various purposes:
Service Provision
To process orders, manage accounts, and provide customer support.
To facilitate fuel procurement and delivery services.
Business Operations
To verify identity and conduct due diligence (KYC procedures).
To manage contracts and partnerships.
To process payments and financial transactions.
Communication
To send updates, newsletters, and promotional materials.
To notify you about changes to our services, terms, and policies.
Compliance and Security
To comply with legal obligations, regulatory requirements, and internal policies.
To detect, prevent, and address fraud, security, or technical issues.
Improvement of Services
To analyze usage patterns and improve our products and services.
To personalize user experience and tailor our offerings.
How We Share Your Information
We may share your information with:
Service Providers
Third-party companies that provide services on our behalf, such as shipping partners, payment processors, and IT support.
Legal and Regulatory Authorities
Government agencies, regulators, and law enforcement bodies as required by law or to protect our rights.
Business Partners
Companies and organizations we collaborate with for joint ventures, partnerships, or similar arrangements.
Others
Other parties with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal and regulatory obligations.
Restriction: Request restriction of processing your data under certain circumstances.
Portability: Request the transfer of your data to another organization or to you, in a structured, commonly used, and machine-readable format.
Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
Consent Withdrawal: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@fulgurenergy.com
Thank you for trusting Fulgur Energy with your personal data. We are committed to safeguarding your privacy and ensuring your data is handled with care and respect.